Enchanted Princess

Advantages

Great itinerary

Weak Points

Needs more inclusion like WiFi more free drink options. Hot chocolate. Lemonades

Advantages

the solar eclipse trip was brilliant ,couldn't have gone better , loved the speakers especially Dr Shelly , she was amazing and really interesting as was Dr Matt , the ship had a really relaxed feel about it, the staff were great, Arrrmando was a great cruise director, the photography staff did a brilliant job with the eclipse photos , the cast shows were brilliant, especially the two new ones and the guest entertainers were also really great , we really enjoyed all of the port stops, we even won a quiz ...

Weak Points

I dont find anything to winge about , the whole cruise was great The transport shambles at the Barcelona Port meant we missed one of our tours , many were complaining there was no assistance from the Princess shore crew to resolve the transport issues, we gave up after 1 1/2 hours to get to the city and went back on board and got off later when things had settled down.

Advantages

Great embarkation and disembarkation. Well organised all-round. Great food and variety in buffet.

Weak Points

The itinerary was changed after we booked resulting in our missing out on two ports that had been part of the reason for our cruise choice.

Advantages

Staff very pleasant and helpful, very relaxed and refreshing feeling on board

Weak Points

Pre cruise help was appaling; complete failyre to help me out with disability questions for my wife. In fqact told me to contact travel agent and not them in future. Also every day on the ship was charged for something that was included in our package; so had to keep going to customer dept to have them removed!!!