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Privacy Policy

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1. General

Our data protection practices are in accordance with applicable data protection laws as stated by the Federal Data Protection Act (BDSG) and Telemediengesetz (TMG).

At Cruiseaway, our customers are our top priority. Therefore, compliance with data protection legislation for is extremely important to us. You can find out about our full range of cruises, without your personal data collected or processed.

In the case of the customer making a cruise inquiry, the data entered on the request form will only be used for the creation of suitable offers.

In the case of a booking, the customer’s personal details will be forwarded to the relevant cruise operator, in order to process the necessary travel documents.

We would like to make it clear that Cruiseaway will not pass on your private information to any external third party, unless there exists an official or legal obligation to do so.

2. Cookies

Cookies are small files that are saved to your computer‘s ‘hardrive‘ from your web browser. Stored cookies can be deleted at any time or can be turned off altogether. Most browsers accept cookies automatically.

Cruiseaway uses temporary "cookies" in the booking system and in the analysis of website usage with "Google Analytics" (see next item). This is done to ensure system stability as well as web analytics, but not in preparation for the processing of personal data.

Even without cookies, you may still use our website; however, the functionality may be partly limited. Therefore we recommend that you allow cookies when using the Cruiseaway website. If you still do not want cookies on your computer, you must modify your browser setting accordingly.

3. Web Analytics Service

The information generated by the cookie about your use of this site are usually sent to a Google server in the U.S. and stored there. In the case of activation of the IP anonymization on this Web site, your IP address will be truncated by Google within Member States of the European Union or other parties to the Agreement on the European Economic Area.
In exceptional cases, the full IP address is sent to a Google server in the USA and is shortened. On behalf of the operator of this site Google will use this information to evaluate your use of the website, compile reports on website activity and to provide relevant information to the site operator. This information will not be merged with any other information held on you by Google.

You can avoid the use of cookies by selecting the appropriate settings on your browser. You can also prevent your use of the site-related data (including your IP address) being sent to Google and the processing of this data by Google, by following the link (tools.google. com / dlpage / gaoptout? hl = en download) and installing the browser plugin.
We point out that on this site Google Analytics the code "gat._anonymizeIp ()" has been expanded to ensure an anonymous collection of IP addresses (called IP-masking).

4. Using Social Plugins

Our website uses social plugins on the following social networks:

  • facebook.com, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook")
  • plus.google.com, Google Inc. 1600 Amphitheatre Parkway, Mountain View, California, 94043, USA ("Google")
  • twitter.com, Twitter Inc, Attn: Copyright Agent, 795 Folsom Street, Suite 600, San Francisco, CA 94107, USA ("Twitter")

The respective plugins are marked with Facebook, Google and Twitter logo.

When you visit a web page on our website which contains such a button, your browser connects directly to the Facebook servers at Google and / or Twitter. The contents of the plugin comes from Facebook, Google and / or Twitter and is directly sent to your browser and is integrated into the website. We therefore have no impact on the amount of data that Facebook, Google and / or Twitter with the help of this plugin does.

If you are logged in at this time to one or all of the listed social networks, the provider may assign activity to your respective account. When you interact with the plugins, for example, the "Like" button for Facebook / "+1" button for Google / "Twitter" for Twitter or leave a comment, the activity will be attributed to your personal account.
To learn more about the purpose and scope of data collection and further processing and use of data by Facebook, Google and Twitter, as well as your rights and settings which relate to the protection of your privacy, please see the privacy policies of each plug-in provider for the following sites:

  • Facebook: facebook.com/policy.php
  • Google: google.com/intl/de/+/policy/+1button.html
  • Twitter: twitter.com/privacy

To prevent Facebook, Google and Twitter from collecting data about you, you must log out of your personal account before you visit our website.

5. Newsletters

To manage the email addresses for shipment of the newsletter as well as the shipment itself we use the secure platform of Sendgrid, the Landmark at 1801 California Street, Suite 500, Denver, Colorado 80202. This company is a member of the EU-US Privacy Shield Agreement, a special privacy agreement between the European Union and the United States. For more information on Sendgrid's privacy policy, please visit https://sendgrid.com/policies/security. If you no longer wish to receive our e-mail newsletter, you can unsubscribe at any time using the unsubscribe link found in each of our newsletters or contacting us directly.

6. Information Rights

Of course, you always have the right of access, rectification, blocking or deletion of stored data concerning your own personal information.

If you have any questions or you wish to receive more detailed information, please send us an e-mail at [email protected].

Photo credit: All images of the shipping company Hapag Lloyd Cruises GmbH and the Hurtigruten GmbH are the property of their respective companies.