Our data protection practices are in accordance with applicable data protection laws as stated by the Federal Data Protection Act (BDSG) and Telemediengesetz (TMG).
At Cruiseaway, our customers are our top priority. Therefore, compliance with data protection legislation for is extremely important to us. You can find out about our full range of cruises, without your personal data collected or processed.
In the case of the customer making a cruise inquiry, the data entered on the request form will only be used for the creation of suitable offers.
In the case of a booking, the customer’s personal details will be forwarded to the relevant cruise operator, in order to process the necessary travel documents.
We would like to make it clear that Cruiseaway will not pass on your private information to any external third party, unless there exists an official or legal obligation to do so.
Cookies are small files that are saved to your computer‘s ‘hardrive‘ from your web browser. Stored cookies can be deleted at any time or can be turned off altogether. Most browsers accept cookies automatically.
Cruiseaway uses temporary "cookies" in the booking system and in the analysis of website usage with "Google Analytics" (see next item). This is done to ensure system stability as well as web analytics, but not in preparation for the processing of personal data.
Even without cookies, you may still use our website; however, the functionality may be partly limited. Therefore we recommend that you allow cookies when using the Cruiseaway website. If you still do not want cookies on your computer, you must modify your browser setting accordingly.
3. Web Analytics Service
The information generated by the cookie about your use of this site are usually sent to a Google server in the U.S. and stored there. In the case of activation of the IP anonymization on this Web site, your IP address will be truncated by Google within Member States of the European Union or other parties to the Agreement on the European Economic Area. In exceptional cases, the full IP address is sent to a Google server in the USA and is shortened. On behalf of the operator of this site Google will use this information to evaluate your use of the website, compile reports on website activity and to provide relevant information to the site operator. This information will not be merged with any other information held on you by Google.
4. Using Social Plugins
Our website uses social plugins on the following social networks:
For the administration of our mailing recipients, the shipment of our newsletters and the analysis of opening and click rates regarding our newsletters, we use the secured platform of the email service provider 'Salesforce Marketing Cloud'. Salesforce Marketing Cloud is an offer of Salesforce.com, inc and is located at One Market, suite 300, San Francisco. For the policy please revert to http://www.salesforce.com/company/privacy/.
Should you no longer wish to receive our email newsletter, you may opt-out at any time by clicking on the unsubscribe link provided within each of our email newsletters, or by contacting us directly.
6. Information Rights
Of course, you always have the right of access, rectification, blocking or deletion of stored data concerning your own personal information.
If you have any questions or you wish to receive more detailed information, please send us an e-mail at [email protected]
Photo credit: All images of the shipping company Hapag Lloyd Cruises GmbH and the Hurtigruten GmbH are the property of their respective companies.