Vanessa H.(unknown)
Vanessa H.
- elegant
Cunard did everything right
The pre- and post cruise arrangements by CruiseAway were shambolic. A long list of stuff-ups.
Comfortable
Sales: 8:00am-6pm Mon-Fri AEST | Closed on Saturday & Sunday
Aftersales: 9am-5pm Mon-Fri AEST
Choose Cruise ExpertCunard did everything right
The pre- and post cruise arrangements by CruiseAway were shambolic. A long list of stuff-ups.
Comfortable
All crew were very helpful
I thought there were a lot of passengers with dementia, fortunately with partners to help them, so a lot of really old passengers, some maybe shouldn’t be on a cruise ship .
Ambience
Disappointed with cabin allocation & due to late flight required to leave cabin early ( no courtesy room available) left at airport 5 hours before. Disappointed with tour. Upset Tummy during cruise.
Wasn’t on the deck we should have had ( put lower) & over looked by the cabin next door.
The different places we visited
Nothing
It was as I expected
The staff were exceptional and extremely friendly, especially the bar staff. The food was always excellent.
The dining was not up to the standard we would expect with the serving of the food being rushed. We had to continually ask for any condiments rather than being asked as the food was served. A number of the head waiters pressuring the waiters and sometimes quite rudely. Unfortunat...
Paid for full drinks package but would charge for drinks used from the fridge. These were the same drinks we could get from any of the bars and bring back to the room and put in the fridge ourselves????
The ports, dining, service, elegance
Nothing
Good size, very clean
Very friendly service
Nothing's ok
Happy with everything