FUTURE CRUISE CREDIT
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Future Cruise Credit

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Everything you need to know about Future Cruise Credit

Welcome to CruiseAway; Australia's premier online Cruise Travel Agency

Trust our expert consultants to help you get the best deals, access special and exclusive promotions, upgrades and inclusions. We offer the largest range of cruise itineraries and also specialise in Fly Cruise Tour & Stay packages. CruiseAway offers competitive rates on airlines, hotels, tours and transfers as well as guaranteeing best cruise prices.

In line with our customer centric culture and business strategy, CruiseAway is not charging any cancellation or amendment fees for COVID-19 related bookings. In addition, we are also refunding the full amount of the agency commission back to our customers to maximise the refund or credit amount our customers are receiving.

Our experienced consultants are focused on all the updates from the cruise lines and are up to speed with the latest developments and industry status. Combining their experience, product knowledge and industry updates with the close working relationship with all the cruise lines, our experts will provide the best advice tailored to your needs.

 

Why book your Future Cruise Credit with us?

  • What is a Future Cruise Credit (FCC)?
  • A Future Cruise Credit is credit amount that you receive from a cruise line to use towards your future travel. Think of it as a gift voucher that you can redeem towards booking a cruise. Just like a gift voucher, this credit comes with its own T’s & C’s such as validity dates. This credit amount will be issued under the passenger name and is not transferable to anyone else.
  • Does Future Cruise Credit expire?
  • The Future Cruise Credit will normally come with an expiration date. There are two important dates to keep in mind, the first being the 'travel by' date, which is the date by which the cruise needs to be booked. The second is the credit expiration date. It's very important to check the terms and conditions for each Future Cruise Credit.
  • Can I calculate how much FCC I will receive? How does the calculation work?
  • The calculation and the amount will depend on the cruise line; It might be the same amount as the cost of your booking or might be more to compensate for any inconvenience. We have seen majority of the cruise lines are offering 125%-150% of your cruise booking value as FCC. The important thing to remember is that the calculation is always based on base fare price. Cruise price is normally consisting of different elements; Base fare, taxes, port charges and fees, additional purchases such as onboard credit or shore excursions, add-ons such as drinks or internet package. For calculating the amount of FCC, only the base fare is being considered.

    To avoid any confusion, the best way is to contact one of our experts and they will provide all the details.

    We will also be able to tell you the amount you have available and also share the information about all the sailings you can use your FCC towards.

  • Can I get a refund instead of Future Cruise Credit?
  • It is unlikely as FCCs are normally non-refundable however it may be possible depending on the cruise line. Future credit has been deemed as an acceptable form of remedy for compensation by Australian Competition and Consumer Commission.
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